Data is powerful it provides insight, knowledge and factual information about what’s going on in your business and with your customers. The true value however lies in interpreting the data for improvement purposes. Say hello to VOIP Analytics, analytical data for your phone system and call centre. Your probably utilise Analytics routinely through your website
Work does not solely revolve around the office and being away does not have to mean out of the office. We only have to look round on the train, coffee shop or parks to see people are literally taking their office on the move. Welcome to Office Mobile Apps So its great to see that
Is IT outsourcing the right option for my business? Asking a provider like ourselves to oversee your IT systems may be the ideal solution for your business, then again it might not. There are some companies who will say yes confidently, others that say maybe – let’s discuss and the rest saying no – it’s
Who are you going to call? This week we’ve had a few calls from clients saying things like ‘internet down’ but upon investigation it’s turned out to be a specific application issue. But do you know how to tell the difference and whom to call? Let me ask you: When you’ve got a tech problem
January 2020, mark the date, it’s when support for Windows 7 operating system stops. No more updates or patches from Microsoft. Time is up for Windows 7 As I type this Windows 7 is 10 years old and by the time support stops it will be 11 so quite rightly it’s time to move to
Is your business safe from cyber threats? What is CyberSecurity? What should we do? The topic of CyberSecurity, data protection, on-line threats, etc are hot topics at the moment, and quite rightly so. In the last 10 years Cyber Attacks total some 780 million incidents with the number climbing as we move ever more on-line,
In need of a Strategic Review of Your IT? Generally speaking it’s better to have a plan than not to. Your IT certainly falls into this category and having a clear plan of what you need to achieve, probably linked to business goals, would be a very sensible idea. But do you have a plan?
If you’re taking card payments either on the phone or in person then he question of Completing your PCI Compliance is certainly something you should be paying attention to. It’s possible you are being fined by your merchant for being non-compliant too, perhaps without realising or knowing what to do. Read on and understand what
Far from being just a marketing buzzword, unified communications (UC) refers to the integration of devices, applications and communication methods to develop collaborative and productive methods of communication. This could include a combination of real-time communication services such as instant messaging, voice over IP (VOIP), video conferencing and interactive whiteboards or non-real-time methods such as
Cyberattacks, security breaches! Take these steps to protect your business today! Just because you’re a small to medium sized business, it doesn’t mean that you’re not at risk. The threat of a cyber-attack is real. In fact, you are just susceptible as large corporate businesses. So, here are a few top tips to stay
