To debunk I.T. myths of the past. We want you to use the best tech for you and your business. Without the jargon or the worry.
We’ll do this by communicating differently and by thinking about you. We’ll provide I.T. support and customer service, whilst building real relationships.
Have a great day every day and worry-less about your I.T. Don’t think about how to fix your I.T. conundrums. Don’t question where your I.T. budget has gone.
We’ll take care of your business I.T. by providing a service you can trust.
You’ll feel secure knowing that your business is protected and you’re getting added value.
From Floppy drives and hard disks to servers and cloud technology, so much has changed in 30 years.
This journey has provided immense insight into how I.T. infrastructure can de designed, built, deployed and managed. So, whether it’s a single office or a global one connected by huge data centres, we’ve got the experience to advise you on the right solution for you.
Looking after your I.T. is engrained into the DNA of Think Cirrus. Our experience and lessons learnt have helped to shape the way we’ll manage your I.T. environments.
We want you to worry-less and do more. We don’t want you to think about your I.T. solutions. We’ve changed the processes & perspective needed to embrace success which means we’ll take care of your business I.T. so you don’t have to.
The technology we use, see and hear about, is changing rapidly. However, the principals we use to purchase and manage that technology has not.
We effectively manage I.T. and technology like a suite of business tools because we want you to boost your business. Using I.T. business tools means you can be more productive, you can connect more with customers and help your business to grow.
To us, you are a person – not a user! That’s because we think differently. We don’t treat your I.T. conundrums as a project. We’ll look at the bigger picture to ensure everything works, every day, for the life span of the technology you’re using. We’re an I.T. solutions provider with a presence in your business. Your friendly I.T. help desk
Our monitoring dashboards analyse all your data. From Wi-Fi usage to disk capacity, we’re able to use this information to predict when your I.T. will need updating, replacing, fixing or cleaning. We’ll provide long term options your systems keep running without interruptions to your business.
If you log an I.T. issue with our helpdesk, we’ll respond and fix your issue with an agreed service level agreement depending on the severity of the I.T. conundrum. If it’s an admin task, they’ll be scheduled, but won’t be treated like it’s an emergency. We’ll even create a dedicated helpdesk shortcut on your desk top to make it easier for you to contact us.
We monitor all your systems 24×7. Email, Wi-Fi, disk space, anti-virus protection, as a well as exceptions to the norm are immediately flagged and investigated. Our pro-active approach means we’ll protect you against threats and serious interruptions to your business.
Ask a techie to unbox and install something they’ll click every option and turn on all features. However, that’s not our approach. We’ll work with you to ensure the settings suit you. We don’t want you to put up with gremlins. If it takes more than 3 clicks, we’ll change it. It’s simple stuff, but we pay attention to your tech experience.
We’re experts at installing and improving Wi-Fi that works – but we also work with hospitality and retail businesses to ensure they have all the industry tech solutions they need. From point of sale technology to email and websites, we’re not just a one trick pony.